Privacy Policy

Effective date: June 12 2026  •  Last updated: June 12 2026

This Privacy Policy explains how Rent Flow Solutions (“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with the Rent Flow Solutions mobile application and related services (the “App”). By downloading, accessing, or using the App, you agree to the practices described in this Policy. If you do not agree, please do not use the App.

1. Who We Are

The App is provided by Rent Flow Solutions, located at 14627 Bulverde Rd San Antonio Tx, 78247. We are the party responsible for the personal information processed through the App. You can reach us at [email protected].

2. Scope of This Policy

This Policy applies to information processed through the App. The App is a customer-relationship and business-management tool that allows authorized users to manage contacts, communications, appointments, and related business activities. It does not apply to third-party websites, products, or services that we do not control, even if they are linked from the App.

3. Information We Collect

Information you provide to us

• Account information — name, email address, phone number, and login credentials used to access the App.
• Business and contact data — information you create, upload, or manage within the App, such as contacts, leads, notes, appointments, pipelines, documents, and form submissions.
• Communications content — messages, calls, emails, and other communications you send or receive through the App, along with associated metadata (such as timestamps and delivery status).
• Support and feedback — information you provide when you contact us for help.

Information collected automatically

• Device and technical data — device model, operating system, app version, language settings, and unique device or installation identifiers.
• Usage data — features used, actions taken, and diagnostic and performance information (including crash logs) used to operate and improve the App.
• Push notification tokens — identifiers required to deliver notifications to your device.

Information collected with your permission

The App may request access to certain device features. You can grant or revoke these permissions at any time in your device settings:

• Camera and photos — to capture or upload images, attachments, and documents.
• Microphone — to place or receive calls and record audio where you choose to.
• Contacts — to help you import or reach contacts, where you enable this.
• Location — to support location-based features, where you enable this.
• Notifications — to send you alerts and updates.

4. How We Use Information

• To provide, operate, secure, and maintain the App and its features.
• To authenticate users and manage accounts.
• To enable communications (such as messages, calls, and notifications) that you initiate or receive.
• To respond to your requests and provide customer support.
• To monitor performance, diagnose problems, and improve the App.
• To detect, prevent, and address fraud, abuse, security incidents, and technical issues.
• To comply with legal obligations and enforce our terms.

5. How We Share Information

We do not sell your personal information. We share information only as described below:

• Technology and service providers — we use trusted third-party providers to host, operate, and deliver the App and its features, including cloud hosting, communications and messaging delivery, push notifications, and analytics. These providers process information on our behalf under contractual confidentiality and security obligations and are not permitted to use it for their own purposes.
• At your direction — when you use the App to send communications or share information with others, that information is shared with the recipients you choose.
• Legal and safety — when required by law, legal process, or to protect the rights, property, or safety of our users, the public, or us.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

6. Push Notifications

With your permission, we send push notifications to keep you informed about activity in the App. You can disable notifications at any time through your device settings.

7. Data Retention

We retain personal information for as long as needed to provide the App, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its use, and to opt out of certain processing. To exercise these rights, contact us at [email protected]. We will respond consistent with applicable law. You can also control permissions and notifications directly in your device settings.

U.S. state privacy rights: If you are a resident of a U.S. state with applicable privacy laws (such as California), you may have additional rights, including the right to know, access, delete, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information.

10. Children’s Privacy

The App is intended for business use and is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.

11. International Users

The App is operated in the United States. If you access it from outside the United States, you understand that your information may be processed in the United States, where data-protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us